TAKEOFF JOURNEYS

Privacy Policy

We respect the privacy rights of our online visitors and recognise the importance of protecting your personal information. We have adopted a Privacy Policy that guides how we collect, store, and use the information that you provide us with.

The following information is provided by TAKE OFF.COM to enable our online visitors to be fully informed of our Privacy Policies. By visiting www.takeoffjourneys.com, you are accepting and consenting to the practices described in this Privacy Policy and the Terms and Conditions.

This Privacy Policy applies to websites maintained by other companies or organisations from which we link. However, this Privacy Policy does not apply to websites maintained by other companies or organisations to which we link and TAKE OFF.COM is not responsible for any personal information you submit to third parties via our website. Please ensure that you read the Privacy Policy of such other companies or organisations before submitting your details.

What personal information do we collect from you and how?

TAKE OFF.COM collects personal information in several ways when you make a booking or register for a service offered by TAKE OFF.COM. By registering, you are consenting to the collection of your personal data.

If you book a journey with us, we need to hold personal information including your name, email address, phone numbers, pickup address, destination address and credit/debit card billing address(es) so that we can process and fulfill your booking.

Saved card details will never be shared with third parties and will only be used to process your order using our Payment Service Provider’s systems.

We may also obtain information as a result of authentication or identity checks. We will ask for your telephone number. Only required personal information is given to the PHO (Private Hire Operator) in order to fulfill your booking.

What about cookies?

Our site uses cookies (very small files that are sent by us to your computer or other access device) which we can access when you visit our site in future.

There are three types of cookies:

  • Website functionality cookies – These cookies enable you to browse the website and use our features such as using a registered account and booking journeys.
  • Website analytics cookies – We use these cookies to measure and analyse how our customers use the website.
  • Customer preference cookies – The website will remember preferences you make such as login, language or location.

By using our website you agree that we can place these types of cookies on your device. Information on deleting or controlling cookies is available at www.aboutcookies.org.

How this information may be used

TAKE OFF.COM may use your personal information for processing orders, payments, managing accounts, and providing a personalised booking experience.

We will share your name, telephone number and pick up location with third-party service providers who will fulfil your booking.

Personal information may be disclosed to fraud prevention agencies or regulatory bodies where legally required.

We do not sell your details to third-party marketing companies.

Marketing opt-in and opt-out provision

When you book, you may opt out of receiving marketing updates including email alerts and occasional direct mail promotions.

Every marketing email includes an unsubscribe option.

Accessing and changing your information

If your personal information is incorrect, please contact us using the Contact Us section of the website or app.

Safeguarding your personally identifiable information

We use SSL encryption and appropriate safeguards to ensure the security and integrity of your personal data.

Questions or complaints

If you require further information about our Privacy Policy, please contact us via the website or email info@takeoffjourneys.com