TAKEOFF JOURNEYS

Terms and Conditions

If You wish to book a PRIVATE HIRE VEHICLE or TAXI (CAB) via this website, www.takeoffjourneys.com, You must agree to the terms below as the exclusive basis which governs such booking and must tick the "I agree to takeoff.com's Terms & Conditions" box on the main passenger's contact information page.

If You do not agree to any of the terms, do not book a PRIVATE HIRE VEHICLE or TAXI (CAB) via this website. If you are booking on behalf of someone else, by clicking "I agree to takeoffjourneys.com Terms & Conditions", You are representing that You have their authority to accept these terms and conditions on their behalf.

DEFINITIONS

In these Terms and Conditions the following expressions shall have the following meanings:

  • Agreed Pick-Up Point – the appointed place for You to be picked up by PHO.
  • Agreed Time – the appointed date and time for You to be picked up.
  • Booking – the booking of a Cab effected via this Website.
  • PHO – the licensed Private Hire Operator or Taxi Operator.
  • PHO T&C – the terms and conditions of the PHO.
  • Card – the credit, debit or charge card or PayPal account.
  • Cash – payment made directly to the PHO or driver.
  • Fare – the fee paid for the accepted Quote.
  • Trip – the journey from pick-up to drop-off address.
  • Website – TakeOff Journeys.comwebsite, mobile site and apps.
  • You – the person who enters Details.

USE OF WEBSITE

In making a Booking via this Website You must provide accurate Details and are responsible for any failure to do so.

TakeOff Journeys acts as a disclosed booking agent for PHO and is not an Operator itself. The contract for the provision of transport services is directly between You and PHO.

You warrant that You are at least eighteen years of age and legally able to make the Booking.

TakeOff Journeys reserves the right to refuse or cancel any Booking and refund the Fee paid as full settlement.

BOOKINGS

When You enter the Trip details, TakeOff Journeys will endeavour to provide Quotes from one or more PHOs.

Your Booking is not confirmed until you see the confirmation screen on the Website.

TakeOff Journeys cannot confirm the ability of PHO to accommodate Particular Requirements.

PAYMENT

If booking by Card, payment is due at the time of booking. If booking by Cash, payment is made to the driver.

Card payments refused by the issuer will prevent fulfillment of the Booking.

Additional charges may apply for route changes, luggage, waiting time or extras.

CANCELLATION OF BOOKINGS AND REFUNDS

You have the right to cancel a Booking via the Contact Us page.

Refunds depend on cancellation timing and vehicle size, as specified in the booking confirmation.

Refunds are processed within 3–5 business days where applicable.

WARRANTY AND LIMITATION OF LIABILITY

TakeOff Journeys is not liable for delays, failures, or indirect losses.

Aggregate liability is limited to £500 except where prohibited by law.

GOVERNING LAW

These Terms are governed by English Law and subject to the jurisdiction of the courts of England.